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Exchanges/Returns
We would prefer to offer you an exchange for any product you feel is defective. However we understand that you may prefer a refund instead.
Please email us at [email protected]
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). The credit will be returned depending on your card issuer's policies.
Customer support M-F, 9am-5pm.
Free shipping on US orders above $50
To get the best possible prices on our tackle, talk to a sales agent directly. They can provide you with a custom quote that takes into account the size of your order and the specific products you need.
For direct customer pricing and larger bulk orders, please reach out to us at [email protected]
At Downriggers LLC, we take immense pride in the quality of our products. Please note that weight, size, and color may vary between listings on eBay, Amazon, any of our other selling platforms and Downriggersllc.com.
Friendly reminder: every state has its own laws regarding the use of lead sinkers, weights, and jigs. Down Riggers LLC has taken the time to review these laws as of August 2024, and we have listed the relevant regulations in the footer section of our webpage. Laws are ever-changing and constantly evolving, so it is important that you double-check the current regulations. We are not liable for your purchases and usage. If you think we missed something, please let us know at [email protected].
All orders are processed within 3 business days.
Holiday and weather may delay a package delivery. Holiday shipping can also create some delays, be aware of shipping dates when ordering.
All orders 70.01 pounds or grater will be shipped in two packages at this time.
For more information on our shipping policy please view at https://downriggersllc.com/info/shipping-policy
We would prefer to offer you an exchange for any product you feel is defective. However we understand that you may prefer a refund instead.
Please email us at [email protected]
You have 30 calendar days to return an item from the date you received it.
⚠️California Warning ⚠️
Lead - Cancer and Reproductive Harm www.P65Warnings.ca.gov
⛔️State laws prevent the shipment of the following items:⛔️
Maine - Lead sinkers 1 oz. or less (or less than 2.5 in.)
Massachusetts - Lead sinkers 1 oz. or less; Lead jigs less than 1 oz.
New Hampshire - Lead sinkers 1 oz. or less; Lead jigs less than 1 in.
New York - Lead sinkers 1/2 oz. or less
Vermont - Lead sinkers 1/2 oz. or less